Activate your online account

Activating your online account is easy and only takes a couple of minutes. We just need a few details from you so we know who you are, including your so we can identify your account.

Your account information


Where can I find this?

Choose your login details

This must contain:
- At least 1 number
- At least one letter
- and is between 7 and 20 characters.

  • Please make sure you read and understand our online account terms and conditions. In future you'll receive important account information via email, like your bills and annual summaries, price changes, terms and conditions changes, use of your Smart meter consumption data, and tariff end notifications. By pressing continue you're confirming you're happy to proceed.

With an online account you’ll get:

  • Online billing
  • Important account information by email
  • FREE text or email notifications
  • Meter read reminders*
  • Update your personal details
  • Set up and manage Direct Debits
  • Fully secure online payments

(*Not required for customers with Smart meters)